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Finance & Bookkeeping

iTech

A gift-card-to-cash service, run on a real-time platform and the admin dashboard behind it.

Client
iTech
Industry
Finance & Bookkeeping
Deliverables
4 workstreams
Engagement
Design · Build · Support
Project screenshot
01 / Overview

A gift-card-to-cash service, run on a real-time platform and the admin dashboard behind it.

The project

Gift card redemption is a business with zero patience. A customer wants cash for their card, they want it in minutes, and there is real money moving on every transaction, so the software behind it cannot blink. iTech Redeem turns gift cards into cash, and all of it rests on the platform we built.

Our role

We delivered the full package, design, development and the secure cloud platform it all runs on. The public site people see is only the front door. The real product is the admin dashboard behind it, where the business actually runs. Every redemption is processed there, quoted, checked and paid out, with the transaction clearing instantly because a customer is on the line waiting for their money. It gives the business real-time insight, transaction tracking and full visibility, rather than money moving in the dark.

Because money is involved, it had to be fast and reliable enough for payments-grade work, which is why we built it on secure cloud infrastructure sized for uptime. The result is a redemption business that can promise cash in minutes and actually keep it, a clean front door for the customer and an engine room the team trusts to move real money.

Deliverables
02 / The Challenge

Gift card redemption has zero patience, transactions must clear instantly, every time, with real money involved, and the business needs full sight of every payout while staying ahead of fraud.

03 / Our Approach

We built the engine that clears redemptions in real time and gives the business one place to see and control every payout.

04 / What we built
Real-time redemption

Gift-card redemptions processed and cleared instantly.

Admin dashboard

Transaction tracking, real-time insight and full business visibility.

Instant payouts

Cash to the customer fast via instant payment methods.

Secure cloud infrastructure

Reliable, scalable and secure for payments-grade work.

05 / Outcomes
90%
Of the card’s value back in the customer’s hands
10 min
Cash paid out in as little as ten minutes
Full
Business visibility through one admin layer
Cloud
Secure infrastructure built for payments-grade uptime
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